Privacy Policy for Neogads

Last updated: [15/08/2025]

Neogads (“we,” “our,” or “us”) operates the website https://neogads.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Who We Are

Neogads is an online store specializing in variety of Gadgets. Our mission is to provide quality products with a seamless online shopping experience.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, payment information (processed securely by our payment partners).
Account Information: If you register an account, we store your username, password (encrypted), and profile details.
Order Details: Products purchased, order history, and transaction details.
Device & Usage Data: IP address, browser type, device type, and activity logs.
Cookies: Small files stored on your device to improve website functionality.

3. Comments and Reviews

When visitors leave comments or reviews on our website, we collect the information provided in the comment form, along with the visitor’s IP address and browser user agent string to detect spam.
If you use the Gravatar service, your profile picture may be visible after approval of your comment. You can view the Gravatar privacy policy here: https://automattic.com/privacy/.

4. Media

If you upload images to our website, avoid uploading images that include embedded location data (EXIF GPS), as other visitors may download and extract such information.

5. Cookies

We use cookies to:

Remember your preferences and login details.
Keep items in your shopping cart.
Analyze website traffic and improve user experience.

You may disable cookies in your browser settings, but this may limit some features of our site.

6. Embedded Content from Other Websites

Articles or product listings on Neogads may include embedded content (e.g., videos, images, or articles). This content behaves the same way as if you visited the other website. These websites may collect your data, use cookies, and track your interaction with the content.

7. How We Use Your Data

We use your data to:

Process and fulfill your orders.
Provide customer support.
Send you updates, promotions, and offers (only if you have opted in).
Improve our website and services.
Prevent fraud and enhance security.

8. Who We Share Your Data With

We do not sell your data. However, we may share it with:

Payment Gateways (e.g., Razorpay, PayPal) for secure transaction processing.
Shipping & Logistics Partners to deliver your orders.
Service Providers for website hosting, analytics, and email communication.
Legal Authorities if required by law.

9. How Long We Retain Your Data

Comments and reviews are stored indefinitely.
Order records are kept for as long as required by tax and accounting laws.
Account details remain stored until you request deletion.

10. Your Rights

You have the right to:

Request a copy of your personal data.
Request corrections to inaccurate information.
Request deletion of your data (unless required by law).
Withdraw consent for marketing communications at any time.

11. Data Security

We take all reasonable precautions to protect your personal information through encryption, secure servers, and limited access.

12. Refund & Cancellation Policy

If you are not satisfied with your purchase, you may request a refund or cancellation according to our Refund & Cancellation Policy available [refund-cancellation-policy-neogads].

13. Shipping & Delivery

We aim to ship your orders promptly. Shipping timelines, charges, and delivery policies are detailed in our Shipping & Delivery Policy [shipping-delivery-policy-neogads].

14. Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: [neogads@negads.com, neogadsin@gmail.com]
Phone: [+91 8714832342]
Address: [kodinhi, chemmad road]